FAQ - The Pokies

The Pokies has been designed to offer a seamless casino experience to the bettors in Australia. By any chance, if you encounter any problem while using the website, you will be able to find the solution to the same on the FAQ page. This page covers a list of frequently asked questions by players who have accessed this website. It will help you to understand the platform, its features, and how you will be able to get the most out of the same.

The Pokies has come out to be one of the most popular online casino websites for players in Australia. This platform was established in 2021, and it is licensed under the Curacao Gaming Commission. Supporting the Australian Dollar (AUD), it is able to cater to the betting needs of the Australian users with the help of its vast range of casino games, such as slots, table games, live casino, and specialty games. 

Yes, The Pokies is completely legal for players in Australia. Online gambling in the country is regulated by the Interactive Gambling Act 2001, which has restricted any betting website from operating in Australia. Since there are no regulations for the offshore platforms, it makes websites such as The Pokies a legal option for the players to use. 

The Pokies has an extensive range of casino games for Australian gamblers, covering more than 1500 casino titles. It has a diverse game library which covers:

 

  • The Pokies slot
  • Progressive Jackpot 
  • Table games such as Blackjack, Roulette, Poker, Baccarat, etc. 
  • Live dealer casino games 
  • Speciality Games such as Aviator, Plinko, etc. 

Along with that, the website also adds new casino games at frequent intervals to offer you something new to play. 

You will be able to find one of the highest-rewarding welcome bonuses at this website. Upon registering an account, you will be able to receive a no-deposit bonus of 10 AUD, which can be instantly used on the casino games. On your first deposit, you will be able to receive a welcome bonus offering 100% upto 500 AUD and 50 free spins. 

At The Pokies, it is not just the new users who will find new bonuses and promotions. This website also offers reload bonuses, cashback, and VIP programs to existing users. Upon making a deposit to your account, you will be able to take advantage of its reload bonuses. Also, if you have suffered a net loss in the slot games during the week, you'll be able to receive a specific percentage in the form of cashback. 

The Pokies has a special VIP program which is dedicated to those who spend their time and funds actively on the same. It is a 10-level loyalty program, where you will be able to receive special bonuses, which also have a wager-free bonus. It might also include some special rewards such as higher withdrawal limits, faster payouts, personalized bonuses, exclusive promotions, and dedicated customer support.

Yes, The Pokies has been fully optimised to ensure that it comes out to be the best for mobile play. The mobile version of this platform works smoothly on both Android and iOS devices, which further eliminates the need to download an app. You will be able to access the full game library and perform all functions of the desktop version on your handheld devices. 

The Pokies supports the local currency, the Australian Dollar, which has helped the platform to also support various payment methods such as:

  • VISA
  • MasterCard 
  • Cryptocurrencies (Bitcoin, USDT, Ethereum, etc.)

All of the transactions that will be made to your betting account will be done in Australian dollars. It further helps you to avoid the fees linked with currency conversion. 

The withdrawals are processed within a few hours to a few business days, depending on the payment method you have chosen. If you have decided to withdraw via e-wallets and cryptocurrencies, it will be processed within a few hours. And if you have selected to withdraw via bank transfer, it may take a few days to be completed. 

Account verification is a compulsory process that shall be completed by all users at The Pokies. You will be asked to provide details such as identification documents, proof of address, and payment verification. This further helps the website to ensure that you're legal to bet, and it also helps to prevent fraud. 

The games available at The Pokies are completely fair for Australian gamblers. All of the casino games are from the top developers such as Pragmatic Play, NetEnt, 3 Oaks Gaming, and many more. These developers make use of Random Number Generators (RNGs), which further ensure that all the round results are completely random and unbiased. 

If you have forgotten the password to your account, click on the Forgot Password option at the login page. Now, you will have to verify your email address linked to your account, after which you will be able to create a new password. 

Only those who have crossed the age of 18 years will be able to The Pokies register themselves, as it is considered the legal age of gambling. This platform has been established only for responsible adults, and underage gambling is prevented at all costs.